Guangzhou Vicpas Touch Technology Co.,Ltd using only the best materials and exacting standards of quality assurance, is committed to customer satisfaction in the Highest Quality Material, Large size, High light transmittance, Free of Maintaining, Complete Reliability, Superior Product Durability, Design Flexibility, World-Class Service and Support:
*The ITO film imported from Japan, with long life cycle-more than 1 million touches in one location without failure;
*Drift free, Deviation of Error below 1.5%, suitable for the operation;

VICPAS have large range of stock quantity ,more than 20000 different spare in stock,we would shop out the Touch Screen panel within 1 or 2 days after payment .If you need special help,we would try our best to help you.

Outer packing is strong carton with Five corrugating medium, inner packing is foam which would protect the product in well condition.

Shipping:

1. Shipping via DHL / FedEx / UPS /TNT / TOLL / Aramex / EMS . Fast , Safe , Good service.
2. We will ship the parcels within 1-3 working days after receiving your payment.
3. Normally , you would receive the parcels within 3 - 5 working days. (if ship by DHL / Fedex / UPS air express) .
4. Please make sure your shipping information are all in correct way (including address / post code / phone number / contact person / VAT number ).

Thank you very much for your interest in VICPAS products and VICPAS Company, below are few questions you may want answers.

1. How does the resistive touch screen work?

When you press your finger on a resistive screen, the top, flexible layer touches the bottom one, and the interruption in the electrical current is noted by the device, and it calculates the precise location of the point of contact. Depending on what button is located under your finger, the software registers the coordinates and performs the command. they respond to pressure, you can activate them with bare fingers, gloves, or styluses (remember the PalmPilot ?), but you can't swipe or use multi-touch gestures, because the electric current encased within can only successfully register one point of contact at a time.

2. What is the Warranty for the touch screen of VICPAS ?

For the touch screen, we have 1 years warranty.If any quality problems on our side were found in this period,we will send you the replacement in your right now .

3. How can we get sample to check quality from VICPAS ? And how many days ?

You can order one or few pcs sample to check our product quality firstly. It can be ready within 1 days once we receive the sample payment.

4. If i order the wrong part, could it be returned?

Definitely, Vicpas provide up to 90 days return service. if there have any question within returnable date, feel free to let me now, we will help to send back the parcel, and refund the money immediately. (notice: buyer should pay the shipment charge of both)

5. Does VICPAS accept shipping via buy's account?

Sure, VICPAS accept to ship out the parcel by all customers express account, such as DHL, Fedex, UPS, TNT and etc. we could even send the parcel to your forwarder in China immediately after payment, we are always try our best to reduce every penny for customers as possible as we could.

6. How is your production management and quality control system?

VICPAS develops process - oriented QMS to identify and meet needs of customer requirement and expectation in an effective and efficient manner to achieve competitive advantage.
All our product process follows up ISO9001: income quality checking, in process quality checking, final product quality checking. The strict implementation of ISO9001 assures to provide error – free products to our customers.
We will show you these in our workshop during your visiting.
If you are interested in our products,please contact us for further information without hesitate.We will reply you as soon as we receive your inquiry.

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